Using Emergency SOS via Satellite on your iPhone

If you need emergency services and you don’t have a cellular or Wi-Fi connection, you can use Emergency SOS via satellite.

  1. Try calling 911 or emergency services. Even if your normal cellular carrier network isn’t available, iPhone will attempt to route the 911 call through other networks, if available.
  2. If the call doesn’t go through, tap Emergency Text via Satellite to text emergency services. You can also go to the Messages app and text 911 or SOS, then tap Emergency Services.
  3. Tap Report Emergency and follow the onscreen instructions.

Important: To help you connect to a satellite, make sure to hold your phone naturally in your hand—you don’t need to raise your arm or hold your phone up, but make sure your phone has a clear line of sight to the sky. If you’re under heavy foliage or surrounded by other obstructions, you might not be able to connect to a satellite.

After you’re connected, your iPhone starts a text conversation by sharing critical information like your Medical ID and emergency contact information (if you set them up), your answers to the emergency questionnaire, your location (including elevation), and your iPhone’s battery level. You can also choose to share the information you send to emergency services with your emergency contacts.

Important Note: This will only work on iPhone 14, 15 and 16, with iOS 18 or later.

If you want to send messages to other contacts, e.g., not emergency services, click here to learn how.

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