If you’ve encountered the frustrating message, “Finder can’t quit because an operation is still in progress on an iOS device,” when attempting to restart or shut down your Mac, you’re not alone. This typically occurs when Finder is stuck performing tasks like syncing or transferring files with a connected iOS device. Fortunately, here’s a straightforward fix for when macOS Finder can’t quit.
Finder can't quit because an operation is still in progress on an iOS device.No matter how many times you click that “x” next to the iOS or iPadOS device that is syncing it never stops. And if you’re in a hurry, it’s all the more frustrating. Here are steps to instantly kill that process so you can reboot or shut down your computer:
- Open the “Activity Monitor” application.
- Find the process “AMPDevicesAgent” and select it.
- Click the button with the “X” icon in the top-left.
- Click “Quit.”
- If the process doesn’t disappear, then repeat Step 3 but click on “Force Quit” this time.
If this does not work for you, check additional options in this Apple Support Community thread.
